LEGAL REFERENCE

Your Data Security Starts Here

We protect what matters: your account details, payment flow through DANA, OVO, GoPay and QRIS, and every session on our platform. This privacy policy outlines exactly how we...

Account ProtectionPayment EncryptionData TransparencyIndonesia Privacy RightsContact & Control

View Game Library Read FAQ

What We Collect & Why

When you open your account, we collect your name, contact details, account credentials and device information. During gameplay and deposits via DANA, OVO, GoPay or QRIS, we record transaction data, IP addresses and session logs. We use this information to verify your identity, process withdrawals, detect fraud, improve platform stability and comply with regulations in supported Indonesian regions. Your data is encrypted

in transit and at rest, held securely and shared only with payment processors and legal authorities where required by law.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions & Requests

Email Support Write to our privacy team with questions about your data, deletion requests or concerns about how we handle your personal information and gameplay records.

Account Settings Update your profile, review connected payment methods, check session history and manage your data preferences directly from your account dashboard.

Legal Requests For formal data subject access requests, regulatory inquiries or compliance verification in your region, contact our legal team through the support centre.

REVIEW SIGNALS

Our Privacy Commitment

Encryption Standard

All account logins, payment transactions via DANA, OVO, GoPay and QRIS, and personal data flows use industry-grade SSL/TLS encryption to prevent unauthorised access.

Third-Party Audit

We conduct regular security audits and penetration testing to verify our systems meet global data protection benchmarks and Indonesia compliance standards.

No Spam Promise

We never sell your email or phone to third parties. Marketing communications are opt-in only, and you can unsubscribe or adjust preferences anytime in your account.

Fraud Detection

Real-time monitoring flags suspicious logins, unusual deposit patterns and withdrawal requests to protect your account from unauthorised activity.

Data Retention Policy

We keep account records for the duration of your membership plus legal holding periods. Closed accounts are anonymised or deleted per regulation within 30 days.

Transparent Updates

Policy changes are announced in your account inbox and on this page. Material updates require your acknowledgement before they take effect.

Privacy Across 369zk apk

Consistent Standards

Every 369zk apk page — lobby, sportsbook, slots — shares the same encryption, audit trail and data handling rules. Your privacy posture is identical everywhere.

Payment-Specific Rules

DANA, OVO, GoPay and QRIS transactions follow PCI-DSS standards. We never store full card numbers or wallet credentials; tokenised references handle all future payments.

Session Logging

Gameplay sessions, login times and device details are logged for account recovery, dispute resolution and compliance. You can download your full session history anytime.

Geographic Data

IP geolocation is collected to verify you're in a supported Indonesian region and to flag unusual access from different countries on your account.

Cookie & Tracking

We use essential cookies for login persistence and analytics cookies to track lobby behaviour (without selling to advertisers). You control cookie preferences in settings.

Child Safety

Age verification at signup ensures accounts are 21+. We prohibit account access by minors and monitor for suspicious age-related patterns automatically.

Dispute & Deletion

Disagree with how we've handled your data? File a formal complaint with our privacy officer or your local Indonesian data protection authority with full documentation.

Data Control in Your Hands

Download Your Data

Export your complete account profile, transaction history, session logs and gameplay records in a portable format anytime from the account privacy section.

Edit Personal Details

Update your name, email, phone and address directly in settings. Changes take effect immediately and are logged for your security and compliance records.

Payment Method Control

Link or unlink DANA, OVO, GoPay and QRIS wallets from your account instantly. Deleting a method removes it from future deposits without affecting past transaction records.

Marketing Preferences

Opt out of promotional emails, SMS and in-app notifications with a single toggle. Transactional messages (login alerts, withdrawals, policy changes) remain unaffected.

Session Management

View all active login sessions across devices, revoke access from specific phones or computers, and set auto-logout timers for enhanced account security.

Account Closure

Close your account permanently anytime. We retain only legally required records (transaction history, tax documentation) and anonymise everything else within 30 days.

Privacy & Data Questions Answered

Payment details are tokenised immediately — we never store full wallet credentials or card numbers. All transactions use encryption and are verified by our payment processors before reaching your account ledger.

Yes. Go to Account > Privacy & Data to download your full profile, transaction history and session logs as a portable file. For detailed audit trails, contact our privacy team directly.

No. We never sell personal information. Data is shared only with payment processors, fraud detection services and legal authorities where required by law in supported Indonesian regions.

Transaction records and tax documentation are retained per regulation. All other personal data is anonymised or deleted within 30 days. You can request permanent deletion of retained data via our privacy team.

Active account sessions are logged for 90 days. Closed or inactive accounts retain minimal data (dates, amounts, IP) for up to 7 years to comply with financial and gaming regulations.

Yes. Marketing emails, SMS and in-app promotions are opt-in only; toggle them off anytime in Preferences. Essential notifications (login alerts, withdrawals) remain unaffected by your choices.

Contact our support team immediately. We'll review login history, reset your password, flag suspicious transactions and investigate unauthorised activity within 24 hours of your report.